Shipping policy

Thank you for shopping with WR&SONS

Order processing

All orders are processing within 1-3 business days after payment is received, orders are fulfilled and shipping is arranged through our trusted fulfilment partner, TRADELLE.

Shipping location

we currently ship within South Africa only.

Delivery Times

Estimated times are:

Major cities: 3-7 business days
Regional and remote areas: 5-10 days

Please note that these are estimated delivery times and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Shipping costs

Shipping fees are calculated at checkout based on your delivery location and the size or weight of your order.

Order tracking

once your order has been dispatched, you will receive a shipping confirmation email with a tracking number (where available), allowing you to track your order until it arrives.

Incorrect shipping information

please ensure that your shipping address and contact details are correct before placing your order. WR&SONS is not responsible for delays or additional shipping charges resulting from incorrect or incomplete information provided by the customer.

Lost or Damaged orders

if your order is lost or arrives damaged, please contact us within 7 DAYS of the expected delivery date. We will work with Tradelle and the courier to resolve the issue as quickly as possible.